Showing posts with label work habits. Show all posts
Showing posts with label work habits. Show all posts

Thursday, July 14, 2022

Memories of a 'muscle-seller'


I was talking over the weekend with a former co-worker who made an intriguing observation: Short-order cooking was one of the hardest jobs he’s ever had.

I thought about that for awhile. He and I worked together at Ponderosa Steakhouse decades ago, when Alliance had fewer restaurants, especially of the chain variety. With limited choices for steak along State Street, customers often ended up in one of two places: Bonanza on the west side, Ponderosa on the east.

Consequently, both restaurants were busy. At Ponderosa, it wasn’t uncommon to have a line of customers stretching from the cash register to the sidewalk outside.

Cooking shifts were marked by intense heat and cramped space. Above our heads fluttered a line of handwritten slips for T-bones, porterhouses, ribeyes and a handful of other cuts, all ordered to various degrees of doneness. (Medium rare, by the way, is meat the way nature intended. Other donenesses are either too bloody or too scorched.)

Ours was sweaty work with a quick turnaround. Customers had to have their meals delivered 12 minutes after they ordered it. Otherwise, they would gobble up too many profits from the all-you-could-eat salad buffet, sending the bean counters’ heads spinning.

I don’t disagree that short-order cooking is hard, but it is also satisfying in a way that almost no other job I’ve had since has been. This is because no matter how hot and sticky the shift, when it was over, it was really over.

I never went home agonizing that I’d ruined somebody’s meal. If I did, it was fixed on the spot with a new steak or a refund.

I never went home concerned about the next day. Somebody else was responsible for ordering food and supplies and creating the schedule. Those were their worries, not mine.

I never went home feeling like I needed to practice. Short-order cooking can be overwhelming, with hundreds of dollars of meat sizzling away at one time, but the mechanics are simple — flip, turn, flip, remove — with just enough nuance to keep it interesting.

As one moves further along in a career, regardless of the field, a consequence is a dwindling sense of freedom at the end of the day. When I was in sales, I was constantly agonizing over the next presentation, an occupational hazard of the profession. As a teacher, I’m always pondering lessons to improve and papers to grade. Even in the summer, when teachers allegedly work less – although I’ve seldom met such creatures, as most of us are still schlepping away at one job or another in the warm-weather months – I can’t turn it completely off.

From such standpoints, then, short-order cooking was one of the easiest jobs I’ve ever had. Not that I could still do it physically today, in my mid-50s, with the same reckless abandon.

Barbara Ehrenreich demonstrated this in “Nickel and Dimed,” the chronicle of her attempt to wind back the clock in middle age and work for both the same wages and at the same level of physicality as many in the hospitality industry.

She describes her brief waitressing experience as “the perfect storm” of filled tables and demanding customers, the particulars of the shift “lost in the fog of war.” She eventually walks out of a job in the middle of a shift, feeling “an overwhelming dank sense of failure.”

Another American writer, Jack London, reached a similar conclusion earlier in the 20thcentury when he wrote about “the colossal edifice of society,” with laborers at the bottom, offering “muscle, and muscle alone, to sell,” and “brain sellers” at the top. In the middle was a vast population of merchants, politicians and representatives of the people, selling footwear, manhood and trust, respectively.

“Shoes and trust and honor had a way of renewing themselves. They were imperishable stocks,” wrote London. “Muscle, on the other hand, did not renew.” He was disillusioned early in life by his attempts to scale the tower of capitalism through physical work alone (a common lament even today) and eventually turned to study. And then to socialism. Coincidentally, Ehrenreich, too, is a socialist.

I’m still mired in capitalism, myself, having experienced no London-like epiphany from my few years as a muscle seller.

All I can say is that I respect the hell out of all people who make their living through physical labor. If one small fringe benefit is to turn off thoughts of the workday from one shift to the next, then nobody should begrudge them.

My guess, however, is most workers don’t have that luxury, that plenty of other concerns rise to the forefront. My recollections of a carefree life as a so-called muscle seller likely stem from my age at the time. The biggest concern I had in my late teens was filling the gas tank and having money left over for concert tickets.

That cloud over the grill is more than just smoke and heat. Some of it is the haze of nostalgia.

Reach Chris at chris.schillig@yahoo.com. On Twitter: @cschillig.

Saturday, April 2, 2022

I'm a patient, easy-going 'golden retriever'



A few weeks ago, I took a five-minute personality test at work to determine the type of animal I am. Based on my responses to 10 sets of words, my result was a golden retriever. In other words, patient, easy-going, over-accommodating, and confrontation-avoidant.

The other animals in the mix were lions, otters and beavers, displaying traits often associated with these creatures. Lions, say the test results, are leaders, otters are “cheerleading types,” and beavers are detail-oriented, dam (sorry) them.

The other people in my department were mostly lions, with a couple beavers and one otter/lion hybrid. (That person must’ve filled out the survey near a nuclear reactor.)

The rationale for the test was to determine how to best interact and communicate among our different “species.” When I approach one of the lions in my department, I should recognize they want results and have a tendency to take charge. An otter, meanwhile, wants me to validate them, while a beaver appreciates when I maintain a high level of quality.

I take all such tests with a grain of salt. A pillar, actually.

Merve Emre, in a Washington Post piece from 2018, writes that personality tests “are based on powerful, enduring myths about what personality is and how we can measure it” and are often rooted in stereotypes. While some people see the tests as “harmless fun, like astrology,” Emre notes that such tests are sometimes used by companies as a basis for hiring and firing. After all, if you’re in a business that values beavers, who wants an otter gumming up the works?

Speaking of astrology, back in the ’90s, when I worked in the advertising department of the paper you might be holding in your hands (unless you’re looking at it online), one of my responsibilities was the daily horoscope.

At the time, horoscopes were delivered on paper from a syndicate and were pasted onto the comics page. Once, I dropped the papers and hopelessly jumbled the dates, so the horoscopes that week were published out of order. I often wondered if this led any readers to take a risk on a day they were supposed to be cautious or stay home when they were advised to take a trip. In any event, nobody ever complained.

Similarly, none of my current colleagues complained on the day of our great unveiling, when we learned our spirit-personality animals.

Maybe it’s because personality tests are largely self-fulfilling prophecies. We select the words, traits or images that will give us results that best align with how we want to be perceived. We may do this at least as often as we select answers that actually indicate what we believe about ourselves.

But if the end results are the same, that’s a distinction without a difference.

I can’t quibble with my results: The golden retriever traits match me perfectly, especially the breed’s weaknesses. I am indecisive, over-accommodating, and willing to go to almost any lengths to avoid conflict. When I know somebody is angry with me, even if it’s somebody I barely know – like a driver I’ve cut off in traffic – it threatens to overwhelm all other concerns.

Still, one of the biggest benefits of personality tests is their aspirational nature. If I want to be more beaver-like or otter-like, I can practice diplomacy and intuition, respectively. I can also start foraging for sticks and balancing balls on my nose.

And here I am again, going out of my way to avoid criticizing a personality test created by people I’ll never meet, whose opinions should mean nothing to me.

Exactly the behavior you’d expect from a conflict-avoiding retriever.

If you want to try the test, use this shortened link, bit.ly/3LuV4hO.

Reach Chris at chris.schillig@yahoo.com